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Pediatric Ophthalmology of New York
November 12, 2026
Pediatric Ophthalmology of New York is providing this notice because it does not have sufficient current contact information to deliver individual notices to some potentially affected individuals. If you believe your information may have been involved, including if you exchanged surgical scheduling or related patient information with the practice, please call the number below. You do not need to have received a letter to make an inquiry.
What Happened: On September 17, 2026, Pediatric Ophthalmology of New York discovered unauthorized activity involving an email account used for surgical scheduling and related patient communications. The account was used to send phishing emails without authorization. Unauthorized email activity was identified on and around September 17, 2026. Patient information in the account may have been accessible to an unauthorized person.
What Information Was Involved: The information potentially involved varied by individual and may have included names, dates of birth, medical scheduling information, diagnosis and treatment information, and health insurance information.
What We Are Doing: The practice changed the affected account password and engaged outside cybersecurity specialists to assist with the investigation and response. Individual notices were mailed on November 12, 2026 to potentially affected individuals for whom sufficient contact information is available. The practice has arranged a dedicated telephone line to answer questions about the incident.
What You Can Do: Review medical bills and explanations of benefits from your health insurer for services you did not receive or other unfamiliar activity. Contact the provider or insurer about discrepancies and request correction of inaccurate records. Be cautious of unexpected emails, calls or text messages requesting personal information, payment or passwords, including messages that appear to come from the practice. Avoid suspicious links and attachments, and verify requests using a telephone number you know is legitimate. Parents, guardians and other authorized representatives can take these steps for those they represent.
For More Information: Call 866-828-2348 toll-free Monday through Friday from 8:00 a.m. and 5:00 p.m. Central Time to learn whether your information may have been involved and to request an individual notice. You may also write to Pediatric Ophthalmology of New York, 30 East 40th Street, Suite 405, New York, NY 10016. Additional identity-theft guidance is available at IdentityTheft.gov.